Shipping & Returns
We offer standard shipping within Canada and the US, with tracking for all orders. For shipping elsewhere in the world please contact us for a quote. In the unlikely event that your order is delayed or lost in transit, we will work directly with the shipping carrier to ensure a resolution for our valued customers.
U.S. Orders ship FREE!
All U.S. orders ship free, with duties, tariffs, and import fees prepaid.
We handle customs clearance so your order arrives without carrier invoices, brokerage bills, or post-delivery fees. The price you see at checkout is the final price—nothing extra due on delivery.
Orders ship from Canada using trusted carriers and professional customs brokerage for a smooth, predictable delivery experience.
Shipping Policy
Orders are processed within 2-10 business days, depending on packaging and handling requirements, and will arrive within 7-15 business days from shipment date. Shipping rates are calculated based on your address as entered in the shopping cart. Additional fees may be incurred for PO Boxes or remote locations. Backordered items ship when they become available. Prices listed in Canadian dollars.
Local Pickup
Pick up your order for free at our Richmond, BC location!
Shipping Rates
British Columbia
| Accessories | $8 |
| Organizer Panels | $20 - $40 |
| Roof Racks | $100 - $120 |
| Combos (Roof Rack & Panels) | $140 |
| Local Pickup | FREE |
Alberta
| Accessories | $8 |
| Organizer Panels | $20 - $40 |
| Roof Racks | $120 - $140 |
| Combos (Roof Rack & Panels) | $160 |
Central Canada
Saskatchewan, Manitoba, Ontario and Quebec
| Accessories | $10 |
| Organizer Panels | $30 - $50 |
| Roof Racks | $150 - $170 |
| Combos (Roof Rack & Panels) | $220 |
Maritimes
New Brunswick, Nova Scotia, Prince Edward Island
| Accessories | $10 |
| Organizer Panels | $40 - $60 |
| Roof Racks | $200 - $220 |
| Combos (Roof Rack & Panels) | $260 |
East & North Canada
Newfoundland and Labrador, Northwest Territories, Nunavut, Yukon Territory
| Accessories | $15 |
| Organizer Panels | $50 - $70 |
| Roof Racks | $300 |
| Combos (Roof Rack & Panels) | $370 |
USA
FREE Shipping - duties, tariffs, and import fees prepaid.
Europe
Standard shipping is available to France, Germany, and the UK for roof racks. Customers in other European countries are encouraged to get in contact with us for shipping arrangements. Please verify your model compatibility before ordering.
| Roof Racks | €250 - €280 |
Cancellation Policy
To cancel your order please email sales@van44.com within 24 hours of placing your order with your name and order number. Please note we cannot cancel orders that have been shipped out.
Return Policy
We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you are no longer eligible for a refund and/or exchange.
Your item must be unused and in the same condition that you received it. The item must be in the original packaging. To complete your return, we require a receipt or proof of purchase. Only regular priced items may be refunded, sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@van44.com.
A 20% restocking fee will be applied to all returned items.
Customers are responsible for paying the shipping costs for returning their item(s).
Due to the size, weight, and cross-border logistics of our products, we’re unable to accept returns or exchanges from U.S. customers. Please review all product details and fitment information carefully before placing your order.
If an item arrives damaged or defective, contact us within 7 days of delivery — we’ll assess the issue and arrange a replacement or repair where applicable. Shipping and import costs are non-refundable.